All of their policies are governed by branch. So they change them constantly to fit their current need. Their charting system is possibly the worst I have ever encountered. It takes three times the amount of time it should to chart therefore making each patient require entirely too much time in charting. They now allow coders who have never been in the field or worked as nurses to do your corrections this makes them hard to understand what they are asking of you (because they don’t know what they are asking of you) as well as insulting. There is a complete overload of e-mails sent daily (most of which are truly hippa violations as they give specific information about patients you are not caring for to the entire branch). The overload of email causes you to miss the truly important ones and then they don’t understand why you didn’t see it. You get an email every time someone in the office goes to lunch or is in the field for something. It’s completely overwhelming and a nuisance. At first glance it seems like an amazing opportunity. Once you get knee deep into it you quickly realize it’s not. The case loads are entirely too large and you end up case managing far more patients than you can see and subsequently have to chart on patients you have never laid eyes on. You can have up to five different people providing corrections for one oasis document and even more providing corrections in general. Every member of QA expects tho bs to be done differently and there are always different people doing the corrections so expect hours of corrections weekly.
