This company sucks - Inbound Contacts Representative II CenterWell Employee Review

1.0
Jun 5, 2024
Recommend
CEO approval
Business Outlook

Pros

The only good thing about it is you can work from home.

Cons

This company as a whole lacks so many things. First off, they take away our holidays, they also took away our bonuses. You would think that for such a big company we would at least get compensated for what we have to do. Back to back calls all day long, unrealistic metrics. Can’t even use the bathroom or taking a little break without getting in trouble. These people do not believe in your well being & they obviously only see us as machines. We are to be expected to take calls back to back all day & deal with some of the worst customers ever talking down on you & leadership will never have your back because it’s all about their precious members. Avoid this company at all costs if you care about your mental & emotional health.

Explore other reviews about CenterWell

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Job everyone nice and lovely company cares about team

Cons

Not telling paid hoildays for workers

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CenterWell Response
1w
Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share please email us at experience@centerwellhomehealth.com.
2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits were great

Cons

The company as a whole, the constant restructuring in dramatic proportions, the changing of the senior leadership people, the shifting to different technologies that costs multiple billions of dollars to shift, the politics, the acquisitions when they don't have it all together. culture applies to favorites. there are amazing and great people on the team and then there are terrible human beings.

1
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CenterWell Response
1mo
Thank you for taking the time to provide feedback. We would love to learn more about your experience and how we can improve. Please email us at experience@centerwellhomehealth.com.
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