Good Job, Workload can be a little heavy - Client Service Representative Century Services Employee Review

Uncapped Commissions Great culture Trips, Spiffs, Dinners, etc

Emotionally tough clients Repetitive after a while (what job isnt?)

Work from home flexibility. Health Care was decent.

Until about 2025 things were looking good at Century but once the first round of unexpected layoffs happened last September due to "restructuring" we BULs (business unit leaders) were told our jobs were safe and that layoffs wouldn't happen again. Fast forward to February 2026 and there was another round of layoffs (once again unannounced) despite C-Suite managers saying this wouldn't happen. The truly sad part is that they made a point to layoff several employees who have been with the company for over 4 to 5 years making their dedication to the company a ticking time bomb. If you stayed long enough over the years you made decent pay. However that no longer matters since they actively laid off all the tenured employees who actually stuck with the company over the years.