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Century Services

Is this your company?

It was okay - Client Support Specialist Century Services Employee Review

2.0
Jun 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Good money No monitoring They allow you to work freely

Cons

I did not like when my internet shut off i got in trouble for not going to another place Calls are draining We say estimatednbut enrollments make it seem guranteed

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Century Services Response
3y
Good afternoon! We thank you for your feedback. We focus heavily on learning and development to ensure our teams are equipped to handle any situation that may arise during a client call. We believe our team is well-equipped to manage their day-to-day with the expectations, so we do not micromanage our team unless it's clear that management intervention is necessary. While we provide all the equipment necessary to our teams, it is the employee's responsibility that they have a strong and stable internet connection in order to perform their work successfully. We appreciate your advice to management and will be sure to pass along this feedback! We wish you the best in your future endeavors.

Explore other reviews about Century Services

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Uncapped Commissions Great culture Trips, Spiffs, Dinners, etc

Cons

Emotionally tough clients Repetitive after a while (what job isnt?)

1.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home flexibility. Health Care was decent.

Cons

Until about 2025 things were looking good at Century but once the first round of unexpected layoffs happened last September due to "restructuring" we BULs (business unit leaders) were told our jobs were safe and that layoffs wouldn't happen again. Fast forward to February 2026 and there was another round of layoffs (once again unannounced) despite C-Suite managers saying this wouldn't happen. The truly sad part is that they made a point to layoff several employees who have been with the company for over 4 to 5 years making their dedication to the company a ticking time bomb. If you stayed long enough over the years you made decent pay. However that no longer matters since they actively laid off all the tenured employees who actually stuck with the company over the years.

3
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