Senior Customer Service Rep. - Senior Service Coordinator Cepheid Employee Review

3.0
Jun 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Able to learn so much of product and how the industry work and very rewarding to see how product/services impacts so many lives. To know my services was part of that. Enjoyed the quarterly meeting to see how our efforts where rated.

Cons

Some departments where unprofessional didn't work help others as team. At the end of day we are all work for same company and to uplift and succeed as such needs to be exercise this throughout.

Explore other reviews about Cepheid

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company Culture. Supportive environment

Cons

Temporarily impacted by Post-Covid sale drops.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Lovely people all trying to do the right thing.

Cons

No real collaboration at the senior level. Vision is not clear, and not always aligned. Inconsistent decision making.

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