Growing too fast - Customer Service Officer Cetera Financial Group Employee Review

Overall, I've had a very positive experience. One of the biggest strengths has been the people. I've had the opportunity to work with a great team and strong leadership, and everyone has been supportive, collaborative, and approachable. I appreciate the positive culture and the willingness of colleagues to help one another and share knowledge. I also value the work-life balance, which have helped create a healthy and productive work environment. The team fosters open communication, and I've enjoyed the variety of work and the opportunity to learn from different people and perspectives. Overall, it's been a great place to work, and I've genuinely enjoyed being part of the team.

* Greater visibility into long-term career development and advancement opportunities would be valuable. Establishing more structured career development programs and mentorship opportunities could help employees better understand potential growth paths and support their long-term development. * While there have been noticeable improvements, having more in-office activities and opportunities for collaboration and connection for employees who come into the office could make the experience more engaging and further strengthen team culture and employee engagement.

I truly love the people I work with, my team itself is 100% the best part of this job. Reliable employment in this job market. It’s hard to get fired

Hybrid is great, but I hate that they keep pushing in office more and more. It truly impacted my work life balance after last year when the hybrid policy was changed. Benefits reduced after Avantax was bought by cetera. Bonuses are far from generous for being annual. Team is understaffed, takes forever to back fill roles once someone leaves due to HR red tape.team is stretched thin at this point Workload significantly increased after Avantax was bought by cetera The systems suck, nothing works and tech seems to have no idea how to fix things. Cetera is in the business of acquiring more and more firms vs improving what already exists Really pushing the use of AI and they closely track your usage. AI use is factored into your review and bonus