Possibly the WORST place in the world to work - Anonymous employee Chamberlain Group Employee Review

1.0
Aug 18, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leaving at the end of the day Not hearing from any management

Cons

-Management is micro -Located out of the country -No support from junior staff and peer staff -Expected to close X amount of tickets when they are not submitted -Mgr will sit DIRECTLY behind you, ALL day, watching you work and type.. that -is NOT an over statement, ALL DAY, directly behind you -Ambush tactics when an issue comes up -Does not have your back when a user is angry, immediately, it is your fault -Sr management are close friends, from other jobs " will not take the job unless so and so is hired" -VERY much language barrier and cultural -Lvl 1 techs are amazing in Mexico - mgr not so much, rules with fear and passive aggressive behavior If you speak to the owner out of turn, you could lose your job, aside from hello sir.

Explore other reviews about Chamberlain Group

5.0
Mar 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are helpful and work well together

Cons

Pay could be a little more competative

1
3.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Chamberlain is a highly variable place to work. Everything depends on what team you are working on. Some teams will have managers who will fight for you and help build you up, others not so much. I have more or less grown up with the company and have seen it go from being owned by a private family to being owned by Blackstone and all between. Every year I ask myself, "is this the year I leave". My answer is usually no, as where else will be better when I am at least in a good position? Summer fridays are pretty great though.

Cons

Yearly reorgs are a constant drag. Some of the most CG-blooded people I have ever known are somehow always the first to get sent to the wood chipper. People flail around and react. There is no forward thought. Just constant reaction to whatever words the executive population utters. We have been 'transforming' for the near decade I have worked here. But what are we even transforming to? All I have seen is us transforming into yet another soulless company. Benefits have been getting crushed. My wonderful and amazing 401k service contribution was ripped away and replaced with a far less beneficial amount. If you aren't on a good team, or have a good manager, your chance for advancement will be near impossible. Constant 'do more with less'

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