Under paid, but have some good perks - Territory Sales Manager Chamberlain Group Employee Review

4.0
Feb 12, 2019
Recommend
CEO approval
Business Outlook

Pros

-flexible work schedule -company provides car and covers costs of insurance and gas -able to stay in Hilton & Marriot brand hotels when traveling out of town -great dealer base. Easy to befriend customers and build solid relationships. -Innovative company that is looking towards the future and investing in technology -Great benefits, 401K matching program, tuition reimbursement, awesome wellness program -Industry leader and have cornered the residential garage door market. It is pretty easy to make sales on the residential side of the business. Opportunity for growth in the commercial and gate/access control portions of the business. -Able to keep employees for a long time. Many have been with the company 10+ years on average. Try to hire and promote from within.

Cons

-sales team is underpaid based on other sales positions and for the growth of the company over the past few years. The bonus structure is limited and if you go over your expected growth goals, there is no extra monetary incentives for you. -lack of communication between the field and corporate office. The office tends to make decisions and forces it on the field to implement. It would be nice to have more input on new products/processes BEFORE they were too far down the line -Other departments always say "it is not my job" so the responsibilities land back on the sales team since we are the face of the company to the customer. -Management is relying on #'s of entries into our CRM system instead of looking at #'s each rep is bringing in. This is decreasing morale and taking away from the "fun parts" of the job. -Too much paperwork and tedious work expected from corporate with no time to complete -the company is starting to be more "corporate" and saying "no" to customers more often. Both sales reps and customers are feeling this and wishing we would go back to the old days of working WITH our customers instead of just expecting them to buy more with worse promotions and elimination of key programs.

Explore other reviews about Chamberlain Group

5.0
Mar 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are helpful and work well together

Cons

Pay could be a little more competative

1
3.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Chamberlain is a highly variable place to work. Everything depends on what team you are working on. Some teams will have managers who will fight for you and help build you up, others not so much. I have more or less grown up with the company and have seen it go from being owned by a private family to being owned by Blackstone and all between. Every year I ask myself, "is this the year I leave". My answer is usually no, as where else will be better when I am at least in a good position? Summer fridays are pretty great though.

Cons

Yearly reorgs are a constant drag. Some of the most CG-blooded people I have ever known are somehow always the first to get sent to the wood chipper. People flail around and react. There is no forward thought. Just constant reaction to whatever words the executive population utters. We have been 'transforming' for the near decade I have worked here. But what are we even transforming to? All I have seen is us transforming into yet another soulless company. Benefits have been getting crushed. My wonderful and amazing 401k service contribution was ripped away and replaced with a far less beneficial amount. If you aren't on a good team, or have a good manager, your chance for advancement will be near impossible. Constant 'do more with less'

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