Terrible Culture - Sales Chamberlain Group Employee Review

1.0
Jul 27, 2020
Recommend
CEO approval
Business Outlook

Pros

I was lucky enough to meet some amazing mentors and coworkers during my time at CGI and whom I still talk to on a weekly basis. There are several fundraising events/happy hours that I enjoyed

Cons

It is my impression that I was never valued as a coworker/teammate, but as the "token female" working in a frat house environment. There were several instances in which women were spoken to/about in a demeaning manner, to the point where I had to excuse myself from the situation to gather my thoughts. I pride myself on being "thick skinned" and have never experienced sexism prior to working for this company. I understood that I would be working in a commercial and male dominated industry, but was dismayed in the complete lack of professionalism and common courtesy displayed by superiors and coworkers alike. I found myself embarrassed to act in my typical feminine way as apparently it gave off the impression of "playing dumb" in the always kind words of a male coworker. This coworker refused to learn the names of customer service reps (with whom we talked to on a daily, if not hourly) basis, belittled other departments while blatantly ignoring work responsibilities, but received constant praise from superiors for this behavior. I almost quit my first MONTH working for the company after several sexist and downright inappropriate (being disgustingly sexual) comments were made about both my appearance and my ability to do my job during a sales conference from superiors I was meeting for the first time. The comments made to me were so demeaning that I left the room and went into the nearby restroom with tears in my eyes. During my final few months with the company, I found my mental health rapidly decreasing to the point where my friends and family suggested I needed to find another place to work. I brushed this suggestion off, as I was convinced I was just "new and not used to my job yet." However after being constantly bullied/publicly humiliated by a certain male coworker and a few female superiors, I began taking my lunches alone to apply for new jobs. Even the thought of working here gives me anxiety. Downtown, employees start drinking early in the afternoon. No surprise there, as they're severely underpaid and aren't provided with clear directives or goals anyways. Those who choose not to partake are shamed and not seen as part of an exclusive clique. In the corporate office, happy hours are few and far between. No communication between teams. Higher-ups make decisions with no consideration of how their changes will affect other departments. Poorly executed/no training. New employees are given incomplete or non-existent training material with no direction and somehow expected to know product through and through within a few weeks with no prior experience in the field. There are no bonuses with the company, and promotions are rare and seemingly based on politics/tenure alone. I wish I was an older male with years of experience in a commercial industry and a severe superiority complex, else I would have enjoyed my time here! Sadly, I am not... so I have to give CGI one star.

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Chamberlain Group Response
5y
We are very sorry to hear about your experience. Your post includes alarming assertions that are not aligned with our value system or CGI’s culture. We value all the members of our ONETEAM and are dedicated to cultivating a collaborative, diverse and inclusive environment, and we do not tolerate any form of discrimination or harassment. If an employee encounters the behaviors you outline in your post, we ask that HR is made aware of the situation immediately so that they are able to thoroughly investigate the matter and intervene as required. We encourage you to share any further specific information with one of our HRBP team members or on our anonymous hotline at 866-955-3824. HR monitors the line and when given enough specific information will investigate any claims of impropriety. The claims you make are extremely concerning and are not acceptable at CGI. —CGI ONETEAM

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5.0
Mar 12, 2026
Anonymous employee
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CEO approval
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Pros

People are helpful and work well together

Cons

Pay could be a little more competative

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3.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Chamberlain is a highly variable place to work. Everything depends on what team you are working on. Some teams will have managers who will fight for you and help build you up, others not so much. I have more or less grown up with the company and have seen it go from being owned by a private family to being owned by Blackstone and all between. Every year I ask myself, "is this the year I leave". My answer is usually no, as where else will be better when I am at least in a good position? Summer fridays are pretty great though.

Cons

Yearly reorgs are a constant drag. Some of the most CG-blooded people I have ever known are somehow always the first to get sent to the wood chipper. People flail around and react. There is no forward thought. Just constant reaction to whatever words the executive population utters. We have been 'transforming' for the near decade I have worked here. But what are we even transforming to? All I have seen is us transforming into yet another soulless company. Benefits have been getting crushed. My wonderful and amazing 401k service contribution was ripped away and replaced with a far less beneficial amount. If you aren't on a good team, or have a good manager, your chance for advancement will be near impossible. Constant 'do more with less'

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