Bad work environment - IT Manager Chamberlain Group Employee Review

1.0
Jan 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good teammates, good high-level culture

Cons

CEO is trying to implement positive cultural changes but the same old happens underneath the surface. IT is surpassed by the rapid changes needed by the innovative product releases and directors don't know how to handle it. They react to put off the fires instead of planning for them, and when something goes wrong they blame middle management instead of the lack of strategy and resource planning. In the last three years, the best ideas of projects to implement in IT have come from operations, corporate communications, or the CEO herself instead of an actual IT strategy. Misogyny is present in Infrastructure Services even though it's 2021 and the department is in a bigger mess each day as they continue firing the good assets for their gender or sexual preference, and continue promoting those that are friends of the CIO, go out drinking with the director and laugh at his misogynistic comments and do as they are told only. The rest of the company seems very inclusive. Not sure if it was a coincidence, but I tried to reach out to two HR partners, both seemed happy to help, and both put in their two weeks notice weeks later.

avatar
Chamberlain Group Response
5y
Thank you for sharing your feedback. Your post includes assertions that are not at all aligned with our family values or our culture. We value all members of our ONETEAM and we are dedicated to creating a collaborative, diverse and inclusive environment. We do not tolerate any form of discrimination or harassment. It’s important to us that we directly hear from you, and we work together to make every attempt to resolve your concerns. Please reach out to your new Human Resources contact. We are committed to our ONETEAM and want to hear from you. If you prefer, you may also contact our anonymous hotline at 1-866-955-3824. Thank you.

Explore other reviews about Chamberlain Group

5.0
Mar 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are helpful and work well together

Cons

Pay could be a little more competative

1
3.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Chamberlain is a highly variable place to work. Everything depends on what team you are working on. Some teams will have managers who will fight for you and help build you up, others not so much. I have more or less grown up with the company and have seen it go from being owned by a private family to being owned by Blackstone and all between. Every year I ask myself, "is this the year I leave". My answer is usually no, as where else will be better when I am at least in a good position? Summer fridays are pretty great though.

Cons

Yearly reorgs are a constant drag. Some of the most CG-blooded people I have ever known are somehow always the first to get sent to the wood chipper. People flail around and react. There is no forward thought. Just constant reaction to whatever words the executive population utters. We have been 'transforming' for the near decade I have worked here. But what are we even transforming to? All I have seen is us transforming into yet another soulless company. Benefits have been getting crushed. My wonderful and amazing 401k service contribution was ripped away and replaced with a far less beneficial amount. If you aren't on a good team, or have a good manager, your chance for advancement will be near impossible. Constant 'do more with less'

See reviews by: Helpful|Rating|Date|All