Current COO is the real power in the organization and has drastically undermined CEO's drive to create a collaborative, OneTeam culture. Numerous resignations and layoffs over the past 18 months. Attempt to become a software-based, solutions driven organization hobbled by the fact that Chamberlain is a hardware-based organization whose customers (distributors, dealers, and ultimately installers) have little interest in IoT products such as cameras and locks. Myopic global vision with little to no strategic planning. Niche market projects like PetPortal allowed to go into development solely to appease COO's ego. New breed of managers with questionable ethics willing to do whatever it takes to rise in the organization. OneTeam spirit is gone.