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Chamberlain University

Part of Covista

Engaged Employer

Bogus - Student Services Advisor Chamberlain University Employee Review

2.0
Oct 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Benefits, raises, 1 outing a year, nice people to work with. That is pretty much. All the pros. I do not have much more to say.

Cons

Students are rude and nasty, quality assurance always tries to find something wrong with the calls. Potlucks are fake they make you "enjoy" that with your not ready time. The way that they track productivity is with not ready time. You have 6 minutes a hour to use the bathroom. Good luck. The supervisors are rude they treat you like a slave. The managers even give you their work too. You will have to take care of financial academics and counseling in one call. One call resolution. If it's not resolved you will be in trouble. They also fire people without a notice.

Explore other reviews about Chamberlain University

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I've spent many years at Chamberlain, and one of the main reasons is the opportunity for growth. If you're looking for a career rather than just a job, there are clear advancement opportunities at both the enrollment representative and leadership levels. The culture is performance-driven but also coaching-focused, with strong investment in training and development. Chamberlain has strong brand recognition, which makes conversations with prospective students meaningful and rewarding.

Cons

The pace can be demanding during peak enrollment periods, and success requires adaptability as priorities and processes evolve.

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

There are lots of good people working in the campuses and working to help students succeed is very fulfilling.

Cons

The home office (Covista) IT takes forever and a day to do anything. There seems to be a focus on reducing costs to the point that the experience feels cheap.

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