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Chamberlain University

Part of Covista

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Would Not Reccommend - Admissions Representative Chamberlain University Employee Review

1.0
Aug 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Not many pros in this position besides potential work from home opportunities.

Cons

Where to begin? When I look back at my time as an admissions representative at Chamberlain it makes me frustrated and sad for all my coworkers that are still working for this money-hungry organization. Every day is micromanaged. If you are not cold calling or on the phone trying to persuade an uncomfortable nurse to join the school, you will be questioned. I was once questioned why I was in the "available status" on my phone for 13 minutes. Yes, 13 minutes I was not on the phone or cold calling. When you work from home, they micromanage you more because working from home is something that is earned. You are a machine that is micromanaged to an indescribable degree. You can actually feel the toxic energy in the building. The mangers are miserable and compete with each other constantly for students. Every call you have with a nurse is recorded and reviewed and taken apart piece by piece. The respect for the students is so minimal. They only care about the students starting and getting money. I have heard the most uncomfortable conversions in this career. Representatives are pushed to be persuasive to a point of manipulation. How about if a nurse doesn't want to earn their BSN we respect that decision and let them decide on their own time? This is a sales job that makes you compete with your coworkers and makes you feel like you are not trying enough when it is just luck. I feel ashamed of this job because it simply does not feel ethical. I hope for all my previous frustrated coworkers to move on and find somewhere that respects and trusts their employees.

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Chamberlain University Response
5y
We are very sorry to hear this was your experience. Our goal is to ensure our employees are happy, thus we take your feedback very seriously. We’d like to learn from your experience. Please reach out to us at tafeedback@adtalem.com.

Explore other reviews about Chamberlain University

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I've spent many years at Chamberlain, and one of the main reasons is the opportunity for growth. If you're looking for a career rather than just a job, there are clear advancement opportunities at both the enrollment representative and leadership levels. The culture is performance-driven but also coaching-focused, with strong investment in training and development. Chamberlain has strong brand recognition, which makes conversations with prospective students meaningful and rewarding.

Cons

The pace can be demanding during peak enrollment periods, and success requires adaptability as priorities and processes evolve.

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

There are lots of good people working in the campuses and working to help students succeed is very fulfilling.

Cons

The home office (Covista) IT takes forever and a day to do anything. There seems to be a focus on reducing costs to the point that the experience feels cheap.

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