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Chamberlain University

Part of Covista

Engaged Employer

Very Honest Review from Admissions Advisor - Admissions Advisor Chamberlain University Employee Review

3.0
Apr 2, 2014
Recommend
CEO approval
Business Outlook

Pros

I am providing a very honest review here, as I have read previous reviews and don't think Chamberlain is completely an A+ company or place to work, but also don't think its a bottom of the barrel type of company or work environment. One of the biggest pro's about working at Chamberlain is although they are a for-profit education company, unlike their sister company Devry and other for-profit institutions, they are legit. They are fully accredited and a do not have a bad reputation. Unlike most inside sales jobs, you will actually feel decent about selling the product here, as you are not selling worthless paper like Devry and most other for-profits. This is one sales job that will let you sleep at night peacefully with the peace of mind that you didn't work 9-5 selling snake oil. They also offer good pay and great benefits for an inside sales job. All the co-workers are friendly and unique people. You also get more freedom, as far as flexibility with your schedule, time off, etc than most other inside sales jobs. You will gain valuable experience on how to sell or perform inside sales, which would definitely come in handy if you want to continue to work in sales in the future. There are some opportunities still to get pay increases and get promoted if along with your performance you do the right things, which are discussed in the cons section below.

Cons

Now, as there are pros, there are also a lot of negatives that come along with working at Chamberlain. I have been working here for a while and things are constantly changing. It seems like it is a very different company each year. Its a pain to constantly have to keep adjusting. I myself have done very well here, and although I am good at being an admissions advisor and have great skill, you still have to "play the game" especially with management in this place. There isn't too much to the job because 80% of the leads belong in the dumpster, 15% are very good leads that will go to school even if they don't speak with an admissions advisor, and the other 5% are the ones on the fence and take good sales skills to convince to enroll at Chamberlain. This is what separates the good advisors from the average to bad ones. However, even if you are a top advisor in closing the 5% of the on the fence/below average leads if you don't engage in their politics, at the best case scenario you will just hold on to your job but never get a raise or get promoted, etc. This is very unfortunate, but it is just how the culture is here. Also, even though I am well liked and get a long with management, I must honestly say that management is pretty terrible. The place needs a 40-50% haircut at the management level. Everyone has them figured out, and you can tell what they are going to do or say before they even do it. Very easy to read. They also will do things that are very blatant, like giving someone that doesn't play the game all the crappy leads, or bad scores on their lead interviews or find little ways to constantly screw them over so they will get fired, etc, and even have the guts to try and cover it up. They must think that nobody knows or at least their good advisors don't know or care, but I got some news. Maybe we might not be as blatant as you, and even kiss a little bit of ass, but believe me we can read this place like a book and know what's going on, and do care about the treatment of our fellow advisors and friends, but obviously we don't want to end up like them or some of our other cubicle mates and continue to play our own game. Other than management or some of the work culture there aren't really other cons. However, this job isn't for someone that is seasoned good salesman, or doing well at their current inside sales job. Its an ideal job for fresh grads, and a good job for someone working inside sales that wants to move in to a different industry and/or get more money and better benefits.

Explore other reviews about Chamberlain University

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I've spent many years at Chamberlain, and one of the main reasons is the opportunity for growth. If you're looking for a career rather than just a job, there are clear advancement opportunities at both the enrollment representative and leadership levels. The culture is performance-driven but also coaching-focused, with strong investment in training and development. Chamberlain has strong brand recognition, which makes conversations with prospective students meaningful and rewarding.

Cons

The pace can be demanding during peak enrollment periods, and success requires adaptability as priorities and processes evolve.

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

There are lots of good people working in the campuses and working to help students succeed is very fulfilling.

Cons

The home office (Covista) IT takes forever and a day to do anything. There seems to be a focus on reducing costs to the point that the experience feels cheap.

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