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Chamberlain University

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If you like call centers - Student Support Advisor Chamberlain University Employee Review

3.0
May 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Salary was decent for an entry level position where you learned the inside business of call center metrics, financial aid, programming, customer service

Cons

A lot is expected of you in knowledge of the company, programs, financial aid, all while trying to meet phone metrics. It can get very stressful and it’s very impersonal

Explore other reviews about Chamberlain University

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I've spent many years at Chamberlain, and one of the main reasons is the opportunity for growth. If you're looking for a career rather than just a job, there are clear advancement opportunities at both the enrollment representative and leadership levels. The culture is performance-driven but also coaching-focused, with strong investment in training and development. Chamberlain has strong brand recognition, which makes conversations with prospective students meaningful and rewarding.

Cons

The pace can be demanding during peak enrollment periods, and success requires adaptability as priorities and processes evolve.

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

There is a wide variety of availability of clinicals. The dean appears very kind and supportive.

Cons

The pay is confusing, it is definitely clear they are a for-profit company.

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