Company needs more work with training upper management to ge more understandable in personal situations l. - Customer Service Representative Changeis Employee Review

We appreciate you taking the time to share your experience at Changeis. As an award-winning employee focused company, we take pride in ensuring our employees have the support they need to be successful both professionally and personally. We recognize life happens and occasionally employees need time away from work to care for themselves or family. Under our paid time off program, leave is accrued, and employees are encouraged to manage their leave accordingly. When leave is exhausted and under special circumstances we allow for employees to go negative in leave hours. Upper management has an open door policy for all employees and we wish we had the opportunity to address this concern with you. We will review your feedback closely and identify ways in which we can improve our efforts to create a win-win situation for employees experiencing personal situations that require time away from work. Thank you!