Great place to work but needs facility upgrades - Bank Operations Charles Schwab Employee Review

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work, great environment and people are always helpful throughout all departments

Cons

Facilities in El Paso need to be upgraded

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Charles Schwab Response
2w
Glad you shared this. Strong teams make a real difference, and it is great to hear that has been true for you. It’s great to see the positive environment and helpful colleagues you called out across teams. We will make sure facilities feedback is shared with the appropriate teams. Grateful for the work you do.

Explore other reviews about Charles Schwab

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, and nice environment

Cons

Sometimes feels like clockwork. Nothing exciting

3.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, nice office, paid training and licenses. Co-workers that grow your network.

Cons

Extremely high volume call center with no end in sight. Barely any time off phones in core. You will be scheduled to take calls for almost 8 hours day (35-45 calls a day) with a 2 year commitment to the department. 95% of your start class will be gone within a year and half. Ask me how I know. The minute you avoid calls they will fire you. Get your licenses and move on. Many good jobs at Schwab, this is not one. I worked here for over 2 years, I regret not leaving earlier. Remember, nobody is your friend in corporate.

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