1.0
Dec 23, 2020
Former employee, less than 1 year
Recommend
CEO approval
Business Outlook
Pros
benefits Temporary remote work due to COVID Well-known bank to put on your resume
Cons
MICROMANAGING lower pay compared to other banks (expect 40k) You are just a number, and they only care about the numbers to make their team look good Rude customers yelling at you 24/7 CALL CENTER ENVIRONMENT: every role is trust me. The job was extremely misleading and the turnover is HIGH. One person left after two days! Many people do not last past 3-6 months Promised we would study for our licenses, everytime someone asked, the date would change. Training is not long enough, you will find yourself transferring to departments all day. Call volume is extremely high. The highest I’ve seen was 900 calls waiting.