Pros
Schwab has understanding team level managers
Cons
Schwab does NOT CARE about its employees or its clients. Only profit. Came from the TD side and can tell you first hand that if there was anything a client needed that wasn’t a password reset or an account transfer out, Schwab didn’t want to help. I only spent 3 months of the Schwab side before I couldn’t take it anymore. Schwab didn’t listen to a thing its employees were saying and execs would keep information secret even to managers until after they made huge changes (I.e. changing wfh policy and not telling any management until AFTER the email was sent out). And if a client called in with a concern, it’s was like punching through a brick wall to even help them. Service desktop was garbage and all the trading systems felt like they were for a kindergartener with no capability for high level trading. And all is TD reps were told it would be a step up with better tools and better staffing but it just turned out to be FOOLS GOLD.