Good place to start out - Registered Representative Charles Schwab Employee Review

4.0
Oct 3, 2008
Recommend
CEO approval
Business Outlook

Pros

Good name recognition and wide range of job functions. The company and jobs allows you to really learn about the industry if you're just getting started. The training programs are pretty good and if you're on the phones you get every kind of question you can imagine which helps you learn. Mangement is now open to change and very customer focused so they have been making good decisions. Best decision they made was getting rid of Pottruck. They have streamlined operations and product offerings. Benefits are very competitive and bonuses were pretty good as well. Overall it was a good place to work and learn.

Cons

Layoffs are definitely possible at the company. When I worked there they laid off all the operational type jobs and many VP level jobs as part of a house cleaning at this particular location. Pay scales are lower than the industry in the lower level type jobs but senior managers make decent coin. Not many high paying non-managerial type jobs at this location so unless you want to manage people you can't make a lot of money. Still a lot of old school employees trying to remember the "good times" of the late 90s. Overall, there aren't a lot of downsides to starting off at Schwab

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5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great community, lots of fun events and work life balance

Cons

Is slow and feels like a retirement job

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

-Paycheck comes on time most weeks -8% 401k match is very competitive

Cons

-Raises our very low. The “exceeding expectations” raise has been around 3% for the last three years, which is under inflation. -AI is used as the primary way of grading performance, however the way that this AI grades is kept secret from us doing the work. You can have great feedback from client but if the AI scores you low, you will be written up/fired. - Client data entry and account operations have been outsourced to low-quality processors India. Every single day you will deal with issues because of how much sloppy work is being done. There is no follow up or problem-solving regarding these errors, they are just a fact of life at Schwab, and you need to double check pretty much everything being done here. -Most members of leadership, when sharing their personal story, will share that Schwab was their second choice. They call someone who has left Schwab and then come back a “schwabarang” and many members of leadership are Schwabarangs. This can easily be felt in the nature and character of the leadership where the focus is on KPI numbers and keeping costs as low as possible over any kind of improvement of operational effectiveness

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