Ok job, will pay your bills, stepping stone. - Collections Specialist Chase Employee Review

3.0
Dec 15, 2025
Recommend
CEO approval
Business Outlook

Pros

there are lots of benefits, PTO, Sick time, great team environment. Chase has a lot of networking opportunities with other departments and lots of internal mobility, although you do have to outperform.

Cons

depending on your department it will be super busy or chill. I work the spanish collections line at night, it is a slow pace max 80 calls a day. most calls last 5-10 min. english has 120-140 on an easy day. Lots of metrics, disclosures, you have to remember for merely taking payments. very competitive, not a lot of upward mobility spots.

Explore other reviews about Chase

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive, Attentive, Considerate, Mindful, Learning experience

Cons

Particularly hands off in regards to training

4.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

pays ok, and almost has all kinds of holiday off, personal leave

Cons

working experience really depends on the branch manager. some manager like to make his own little crow.

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