Not good for call center employees with medical complications - Credit Card Specialist Chase Employee Review

3.0
Jul 3, 2017
Recommend
CEO approval
Business Outlook

Pros

good systems and reference material, decent pay, work atmosphere is positive depending on your attitude, and moving up is possible if you apply yourself.

Cons

the main purpose of this review is to inform people if you have a chronic illness; i.e. Lupus, Crohn's, IBS, or some type of autoimmune disease then be aware that you likely will have difficulties with their Short term medical leave team. I had cases be screwed up multiple times and not corrected over a years time. This ended up costing me hours that I should have had when it was time to take a leave. It was a situation that caused so much stress it made me even more sick and I ultimately was let go and even told I owed back pay. Yes it is true! My advice would be keep every single document and make detailed notes of dates and who you spoke to if going into this company with any kind of possible unstable medical condition.

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Pros

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Cons

As banker we have to produce every month.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

-location & team are important. I had an amazing team and location. Rare, but amazing for making money when aligned. -you can learn the financial industry -reputable company, great CEO -you are highly compensated to win over affluent families banking/wealth/lending relationships.

Cons

-we have 5 managers and each of them get replaced bi-annually. -The management hired does not know anything about finance, yet tasked to manage financial professionals. Zero standards for recruitment. Imagine this: An accounting firm is looking for a new accountant. The manager goes out and hires 5 "accountants" but not a single one of them is a CPA. You think, "how could this happen?" That's JPMC for you. -HIGH PRESSURE SALES TACTICS.***

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