Great Company, To much Change and Garbage!! - Licensed Personal Banker Chase Employee Review

3.0
May 16, 2009
Recommend
CEO approval
Business Outlook

Pros

Fairly good benefits and incentive and good systems. Very solid company and well respected.

Cons

Focus is all on sales and not customer service despite what they tell you. Focus is completely on relationship ratios and forcing customers to take things they wont use. When you do good, they find things that you arent instead of commending you. Middle management does not take feed back well and a lot of times are incompetant. The only sure thing at Chase is CHANGE!! Change managers, tellers, middle management. Not enough Financial Advisors or Mortgage officers and yet they want you to hammer the mortgage only list or investment only list but you have to share them with other branches. There are also no raises, your salary is capped and they only tell you to sell more to make more money and they constantly change the incentive plan to hurt bankers. Just way to much politics to deal with for more than a couple years.

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5.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits. And full time

Cons

Lots of admin work. And focusing on controls

4.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and team atmosphere. Great training and team support. Great incentive program for investment clients.

Cons

Cold calling the same leads every few weeks. Some slow days. Takes a long time to move up

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