Frustrating - Mortgage Banker Chase Employee Review

1.0
Dec 11, 2014
Recommend
CEO approval
Business Outlook

Pros

You don't have to go out and look for leads, because of the walk in traffic. You can work other branches that do not have assigned mortgage bankers.

Cons

Your job consist of being a project manager, and you do not have time to focus on sales. Upper level management is the worst at making decisions. Every time they make a change to improve the process, it consist of firing employees and get less employes to do more work. Your pay is based on the overloaded employees in the back office to get your file closed in a timely manner. So don't get too excited about submitting applications. Anytime there is an issue it gets swept under the rug, and management finds ways to point the finger at you, so always document everything. The process is very inconsistent, and that is due to the high attrition rate, and lack of communication. Due to the process being so slow you will have multiple files that do not close on the contract closing date. Realtors and title companies don't like to do business with you, because you are always having to defend your files, as to way thy did not close on time.

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment to work for.

Cons

As banker we have to produce every month.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

-location & team are important. I had an amazing team and location. Rare, but amazing for making money when aligned. -you can learn the financial industry -reputable company, great CEO -you are highly compensated to win over affluent families banking/wealth/lending relationships.

Cons

-we have 5 managers and each of them get replaced bi-annually. -The management hired does not know anything about finance, yet tasked to manage financial professionals. Zero standards for recruitment. Imagine this: An accounting firm is looking for a new accountant. The manager goes out and hires 5 "accountants" but not a single one of them is a CPA. You think, "how could this happen?" That's JPMC for you. -HIGH PRESSURE SALES TACTICS.***

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