Overall, my experience with Chase was good. - Online Banker Chase Employee Review

4.0
Jun 7, 2011
Recommend
CEO approval
Business Outlook

Pros

great pay great benefits great hours the staff was friendly

Cons

Since I worked at the call center, there was constant change. I do realize that change is around us, so I'm fine with change, but many times I was never told ahead of time when I was going to be moved to a new cubicle. I think at the time that I was working for Chase, I felt like the call center environment was dead. There was no motivation. Management would get to work and leave when they could, it seemed.

Explore other reviews about Chase

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment to work for.

Cons

As banker we have to produce every month.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

-location & team are important. I had an amazing team and location. Rare, but amazing for making money when aligned. -you can learn the financial industry -reputable company, great CEO -you are highly compensated to win over affluent families banking/wealth/lending relationships.

Cons

-we have 5 managers and each of them get replaced bi-annually. -The management hired does not know anything about finance, yet tasked to manage financial professionals. Zero standards for recruitment. Imagine this: An accounting firm is looking for a new accountant. The manager goes out and hires 5 "accountants" but not a single one of them is a CPA. You think, "how could this happen?" That's JPMC for you. -HIGH PRESSURE SALES TACTICS.***

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