Biding my time until they get rid of me - Personal Banker Chase Employee Review

2.0
Jun 18, 2011
Recommend
CEO approval
Business Outlook

Pros

It definitely offers some great benefits (health, life, 401k, pension) and is a great name to have on your resume. If you ever needed to transfer, depending on where you live, there are plenty of branch offices and other departments all over the place- so lots of opportunity.

Cons

The stress level is unreal- they expect you to be a robot with the constant role-plays and scripting; most customers are in a hurry, but they still expect you, with the 1-2-3 drill, to be able to touch on business accounts, mortgages, investments, and where they have their other millions of dollars- all this in a short time while working the lobby. They are never happy with someone coming in just to open a checking account- they are only satisfied after we have raked the customer over the coals and taken withdrawn a sample of their blood plasma. If, God forbid, a customer has some monies at another bank, management cannot seem to understand why they would not want to bring it to Chase for the fabulous 0.45% interest rate we are offering on Plus Savings- people ARE entitled to have multiple banks.

Explore other reviews about Chase

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule, pto, flexibility and caring management

Cons

None at all, loved my job

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

-location & team are important. I had an amazing team and location. Rare, but amazing for making money when aligned. -you can learn the financial industry -reputable company, great CEO -you are highly compensated to win over affluent families banking/wealth/lending relationships.

Cons

-we have 5 managers and each of them get replaced bi-annually. -The management hired does not know anything about finance, yet tasked to manage financial professionals. Zero standards for recruitment. Imagine this: An accounting firm is looking for a new accountant. The manager goes out and hires 5 "accountants" but not a single one of them is a CPA. You think, "how could this happen?" That's JPMC for you. -HIGH PRESSURE SALES TACTICS.***

See reviews by: Helpful|Rating|Date|All