Supportive team and patients, but high workload - Care Facilitator ChenMed Employee Review

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing and attentive doctors, sweet/kind patients, respectful and supportive colleagues

Cons

Workload can be a tad overwhelming, between checking in and out patients (which can easily be 200 patients a day) to confirmations to non stop phone calls among other things but at least there are multiple of us to make up for it

Explore other reviews about ChenMed

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

-ValueBased care driven. -Mission and Vision. -Growth opportunity. -Work-life balance.

Cons

Challenges to meet metrics dependent on market/location- but not impossible

avatar
ChenMed Response
3w
Thank you for the 5-star review and for helping us bring more good days to our patients. We appreciate your feedback regarding center metrics. Each community presents unique circumstances, and we appreciate your recognition that success is still achievable when we support each other.
3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is competitive, however the workload is very heavy. The company does put emphasis on a positive culture, but the teams are in constant fear of lay off, or being let go due to unrealistic productivity expectations

Cons

Bonuses are cancelled, changes are too often, everything is always a priority. The productivity expectations are unrealistic. The other thing is favoritism and nepotism, you will never advance if you are not friendly with certain people. It is very evident that the focus is not on talent when promotions are available.

See reviews by: Helpful|Rating|Date|All