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      ChenMed

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      ChenMed reviews

      Member Support Specialist - Member Support Specialist ChenMed Employee Review

      3.0
      Dec 26, 2016
      Member support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work hours 7:30a-4:30p, getting to meet new seniors. Vacation time. Could offer services at all of the facilities, not just your home facility.

      Cons

      Stated it was inside sales, however there wasn't enough leads coming in to make monthly goals. The MSM in the market tried to micro-manage the department and NEVER had anything positive to say once the goals were met. Management wasn't up for new ideas. Treated the sales staff like children, and was told several times that Marketing is the low end of the totem pole. Too many cold calls to make, half of the list were deceased.

      Explore other reviews about ChenMed

      5.0
      May 19, 2026
      Nurse practitioner
      Recommend
      CEO approval
      Business Outlook

      Pros

      -ValueBased care driven. -Mission and Vision. -Growth opportunity. -Work-life balance.

      Cons

      Challenges to meet metrics dependent on market/location- but not impossible

      avatar
      ChenMed Response
      1mo
      Thank you for the 5-star review and for helping us bring more good days to our patients. We appreciate your feedback regarding center metrics. Each community presents unique circumstances, and we appreciate your recognition that success is still achievable when we support each other.
      1.0
      Jul 16, 2026
      Provider
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits Pay Co-workers Patients That’s all

      Cons

      Micromanagement at its finest. Providers don’t have the authority to do what is best for patients. I have worked in prisons and it is easier to get patients care they need there than it is working for Chenmed. They have you recite this saying every morning. Something about how their goal is to give their patients “more good days.” It’s all a load of crap. Their goal is to give the CEO and the Chen family more money and more good days. They think you can see these complex patients in 5 minutes. “Just have them come back every day,” they say as if that’s not taxing for an elderly person. Just stay away from this place and keep your loved ones away too.

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