Product People, RUN AWAY - Product Owner, Senior Business Analyst ChenMed Employee Review

2.0
Jul 1, 2021
Recommend
CEO approval
Business Outlook

Pros

- Decent pay for the South Florida area - Development had a good amount of code reviews; they seemed to care for clean code, which helps product

Cons

Saying this as level-headed and objectively as possible, comparing this to my prior and current experience in Product Management. Pay attention to these realistic reviews. - Micromanagement, toxic and cult-like culture Every email and message you wrote was skinned and picked apart. You had zero freedom to set your own roadmap. An IT standup every single day, early in the morning, in which a different person every day recites the various ChenMed values and gives a tiny speech; it was the same thing over and over with everyone pretending to believe in it. The senior leadership were so toxic and demanding, backstabbing, and plain rude. - No REAL product focus The product folks there pretended they were keeping up with product trends and product practices but the higher ups received their marching orders from the execs. There was no care for product best-practices and this is definitely not a product-led organization; you will not excel in your product career here. - Unrealistic Expectations The product higher-ups expected the rest of the product team to also be a proJECT manager. They gave team members large BOGUS initiatives that were unrealistic. One initiative required giving devices to patients and the product person was expected to be on top of the delivery of the devices, which stickers went on the devices, how many patients received devices, how many of those devices were returned or unused, etc, etc. You were also expected to have perfect analytics on iterative projects with usage data that the platform didn't even support yet. When you didn't have data, you were chewed out into the dirt, publicly. - Fear-culture Product and development cultures were driven by FEAR. All the "lower" folks in product and development had to be careful what they said, tiptoe around upper management, and make sure they were ALWAYS online ALWAYS. - Non-innovative This company has terrible looking internal products. If you work on the healthcare side here in product, all of this company's platforms looked like hot garbage. There is no space for innovation or creativity because you had to bow down to ever request of the "stakeholders", even though all of the apps were looked disgusting and boring. FYI - your "stakeholders" were the execs that wanted everything yesterday or some docs that were the most disrespectful people ever. - Many many more reasons to NOT work here but I've typed a lot. tl;dr - If you value your product career growth, are looking to be a mentor, or be mentored.. DO NOT WORK HERE, honestly.

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ChenMed Response
4y
Focusing on reinventing preventative primary care for the neediest populations comes with a lot of responsibility. Raising the bar means we must hold our employees to a higher standard than most. We pride ourselves on living our values as a reminder to our employees that we should always treat one another with kindness as we work to achieve our vision. Sharing examples in our team meetings that model these behaviors helps us to remember every single day why we are here. ChenMed isn’t typical, and we can’t be if we want to change the world. Our culture of genuine care, passion, and innovation makes us one of the Top 100 Best Places to Work in IT as recognized by IDG’s Insider Pro and Computerworld! We do our best to set each person up for success and we’re sorry to hear that did not happen for you. We appreciate your transparent feedback as we’re always looking for ways to improve. We wish you the best in your next chapter!

Explore other reviews about ChenMed

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

-ValueBased care driven. -Mission and Vision. -Growth opportunity. -Work-life balance.

Cons

Challenges to meet metrics dependent on market/location- but not impossible

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ChenMed Response
3w
Thank you for the 5-star review and for helping us bring more good days to our patients. We appreciate your feedback regarding center metrics. Each community presents unique circumstances, and we appreciate your recognition that success is still achievable when we support each other.
3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is competitive, however the workload is very heavy. The company does put emphasis on a positive culture, but the teams are in constant fear of lay off, or being let go due to unrealistic productivity expectations

Cons

Bonuses are cancelled, changes are too often, everything is always a priority. The productivity expectations are unrealistic. The other thing is favoritism and nepotism, you will never advance if you are not friendly with certain people. It is very evident that the focus is not on talent when promotions are available.

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