Lots of good but fatal flaws - Physician ChenMed Employee Review

2.0
Mar 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Good training on lifestyle medicine (the underlying cause of diseases).

Cons

The customer is always right to an extreme... Customer service is taken to a level that is toxic. Patient assaults you (physically hits you). Not discharged. Not criminally charged. Probably transferred to another physician possibly at another local center. Patient threatens to KILL you or your family (because you won't prescribe narcotics inappropriately)...no discipline for the patient. Patient threatens to 'go postal' and shoot up the office...give staff and clinicians 'active shooter training' that in effect instructs you to run away. The sexual harassment and even sexual assault to the staff are ignored, and not by delirious or demented patients.

avatar
ChenMed Response
4y
We take matters such as violence or abusive behavior directed towards anyone in our centers seriously and take swift action to address through a variety of ways to include corrective measures such as behavioral letters up to and including disenrollment from our practice. We also provide our leaders with training on how to de-escalate issues with patients and the protocols for keeping our staff, patients and visitors safe. Thank you for bringing these concerns to our attention.

Explore other reviews about ChenMed

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

-ValueBased care driven. -Mission and Vision. -Growth opportunity. -Work-life balance.

Cons

Challenges to meet metrics dependent on market/location- but not impossible

avatar
ChenMed Response
3w
Thank you for the 5-star review and for helping us bring more good days to our patients. We appreciate your feedback regarding center metrics. Each community presents unique circumstances, and we appreciate your recognition that success is still achievable when we support each other.
3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is competitive, however the workload is very heavy. The company does put emphasis on a positive culture, but the teams are in constant fear of lay off, or being let go due to unrealistic productivity expectations

Cons

Bonuses are cancelled, changes are too often, everything is always a priority. The productivity expectations are unrealistic. The other thing is favoritism and nepotism, you will never advance if you are not friendly with certain people. It is very evident that the focus is not on talent when promotions are available.

See reviews by: Helpful|Rating|Date|All