Issues with ethics / Not as advertised - Membership Growth Consultant ChenMed Employee Review

1.0
Apr 13, 2022
Recommend
CEO approval
Business Outlook

Pros

ChenMed is the parent company of Jencare, the organization I represented. Positives were rewarding interactions with Seniors, who benefited from the type of care delivered. A good role for folks new to corporate sales to get some experience. Provides decent benefits.

Cons

Expect to be worked into the ground. This is a difficult, repetitive job. The limited insurance coverage accepted often exclude seniors who would like to take advantage of it. Organization trains you to present advantages to the care that they are sketchy in delivering on. They also celebrate MGC's (Membership Growth Consultants) that act unethically (folks who transfer seniors to the centers who either did not wish to be moved from their current care or did not fully understand what they were being engaged in). Leadership does not truly want to hear of ways to improve from folks in this role. They say otherwise, but if your communicate issues, they become abrasive. Additionally, management has major holes in supporting the teams and have engaged folks running the medical facilities to fill the gaps- presenting them as sales leaders, which is far outside their area of experience/ expertise. This led to extremely dysfunctional teams and poor moral at multiple locations.

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ChenMed Response
4y
Our Management Growth Consultant role is a challenging yet very rewarding role within ChenMed. The position requires a lot of self-initiative and discipline to help your reputation and relationships grow. Our leadership team has implemented new trainings and road shows to help MGCs build a strong foundation. In addition, we are working on an MCG preceptor program that will allow tenured team members to assist new hires and build leadership skills. Thank you for providing feedback that can help us continue to improve.

Explore other reviews about ChenMed

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

-ValueBased care driven. -Mission and Vision. -Growth opportunity. -Work-life balance.

Cons

Challenges to meet metrics dependent on market/location- but not impossible

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ChenMed Response
1mo
Thank you for the 5-star review and for helping us bring more good days to our patients. We appreciate your feedback regarding center metrics. Each community presents unique circumstances, and we appreciate your recognition that success is still achievable when we support each other.
3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is competitive, however the workload is very heavy. The company does put emphasis on a positive culture, but the teams are in constant fear of lay off, or being let go due to unrealistic productivity expectations

Cons

Bonuses are cancelled, changes are too often, everything is always a priority. The productivity expectations are unrealistic. The other thing is favoritism and nepotism, you will never advance if you are not friendly with certain people. It is very evident that the focus is not on talent when promotions are available.

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