Great Mission, Poor Management - Associate Director ChenMed Employee Review

2.0
Feb 26, 2024
Recommend
CEO approval
Business Outlook

Pros

The mission and core care model are great, and most people truly believe in doing good and improving patient care

Cons

Management is a mess, grand plans without the ability or funding to execute, heavy operating siloes that are trying to change but the lack of operating standards and data infrastructure are massive barriers. Additionally, the mismanagement has led to an artificial inability to pay bonuses despite being profitable, as well as to massive layoffs (1/3 of corporate staff right before the holidays) with only two weeks of severance per year of service, a slap in the face for a workforce that has given so much. It's disappointing that they sell a vision of greatness, but when you join, you're met with a dysfunctional reality that the 'leading' value-based care company is really not all that it says it is.

Explore other reviews about ChenMed

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

-ValueBased care driven. -Mission and Vision. -Growth opportunity. -Work-life balance.

Cons

Challenges to meet metrics dependent on market/location- but not impossible

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ChenMed Response
1mo
Thank you for the 5-star review and for helping us bring more good days to our patients. We appreciate your feedback regarding center metrics. Each community presents unique circumstances, and we appreciate your recognition that success is still achievable when we support each other.
1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits Pay Co-workers Patients That’s all

Cons

Micromanagement at its finest. Providers don’t have the authority to do what is best for patients. I have worked in prisons and it is easier to get patients care they need there than it is working for Chenmed. They have you recite this saying every morning. Something about how their goal is to give their patients “more good days.” It’s all a load of crap. Their goal is to give the CEO and the Chen family more money and more good days. They think you can see these complex patients in 5 minutes. “Just have them come back every day,” they say as if that’s not taxing for an elderly person. Just stay away from this place and keep your loved ones away too.

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