Poor communication, no team work - Member Outreach Agent ChenMed Employee Review

2.0
Mar 27, 2025
Recommend
CEO approval
Business Outlook

Pros

benefits, work hours, professional position

Cons

no team work, hostile environment, not enough reimbursement for expenses, ...had to use your own personal vehicle, gasoline reimbursement poor, staff members poor communication, poor support

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ChenMed Response
1y
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. We strive daily to create a positive work environment where all employees feel supported and valued, and it’s disheartening to learn we fell short in your case. We take all feedback seriously, we will review the concerns you have raised to identify areas where we can improve. We welcome you to reach out to our Employee Relations team at employeerelations@chenmed.com if you would like to discuss further.

Explore other reviews about ChenMed

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

-ValueBased care driven. -Mission and Vision. -Growth opportunity. -Work-life balance.

Cons

Challenges to meet metrics dependent on market/location- but not impossible

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ChenMed Response
1mo
Thank you for the 5-star review and for helping us bring more good days to our patients. We appreciate your feedback regarding center metrics. Each community presents unique circumstances, and we appreciate your recognition that success is still achievable when we support each other.
3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is competitive, however the workload is very heavy. The company does put emphasis on a positive culture, but the teams are in constant fear of lay off, or being let go due to unrealistic productivity expectations

Cons

Bonuses are cancelled, changes are too often, everything is always a priority. The productivity expectations are unrealistic. The other thing is favoritism and nepotism, you will never advance if you are not friendly with certain people. It is very evident that the focus is not on talent when promotions are available.

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