Referral Coordinator - Referral Coordinator ChenMed Employee Review

2.0
Feb 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Funny and deserving seniors. Providing outstanding customer service to patients.

Cons

This place is the most unprofessional environment I have experienced in any workplace. All the management have hospitality/hotel experience and they call the shots in a HEALTH CARE environment why? It's a complete embarrassment to see them try to answer questions concerning medical care. Patients are taken care of but the bad attitudes of the staff comes from lack of motivation from management. All this company about is numbers. Everything is always about numbers and getting it done in the cheapest way possible. Low pay and overworked employees does not make for good business, which is why they have a high turnover rate. Also it seems like only favorites get promotions.

Explore other reviews about ChenMed

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

-ValueBased care driven. -Mission and Vision. -Growth opportunity. -Work-life balance.

Cons

Challenges to meet metrics dependent on market/location- but not impossible

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ChenMed Response
1mo
Thank you for the 5-star review and for helping us bring more good days to our patients. We appreciate your feedback regarding center metrics. Each community presents unique circumstances, and we appreciate your recognition that success is still achievable when we support each other.
3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is competitive, however the workload is very heavy. The company does put emphasis on a positive culture, but the teams are in constant fear of lay off, or being let go due to unrealistic productivity expectations

Cons

Bonuses are cancelled, changes are too often, everything is always a priority. The productivity expectations are unrealistic. The other thing is favoritism and nepotism, you will never advance if you are not friendly with certain people. It is very evident that the focus is not on talent when promotions are available.

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