Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ChenMed

      Engaged Employer

      ChenMed reviews

      Hard work pays off - Customer Service Representative ChenMed Employee Review

      4.0
      May 16, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Potential for growth and team culture is great. They also emphasize coaching up employees which gives you many opportunities to succeed.

      Cons

      You are taking inbound calls back to back, so you can burnout easily. Breaks are given and calls can be escalated.

      avatar
      ChenMed Response
      1y
      Thank you for sharing your valuable feedback. We're so glad to hear you recognize the great team culture and our commitment to coaching up employees, which provides many opportunities to succeed. We truly believe in investing in our team's growth and development. We also appreciate your candidness about the demands of your role and the potential for burnout. Your insights are important as we always look for ways to enhance our support and ensure a sustainable work environment, so we encourage you to reach out to employeerelations@chenmed.com to further discuss.

      Explore other reviews about ChenMed

      5.0
      May 19, 2026
      Nurse practitioner
      Recommend
      CEO approval
      Business Outlook

      Pros

      -ValueBased care driven. -Mission and Vision. -Growth opportunity. -Work-life balance.

      Cons

      Challenges to meet metrics dependent on market/location- but not impossible

      avatar
      ChenMed Response
      4w
      Thank you for the 5-star review and for helping us bring more good days to our patients. We appreciate your feedback regarding center metrics. Each community presents unique circumstances, and we appreciate your recognition that success is still achievable when we support each other.
      3.0
      Jul 6, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is competitive, however the workload is very heavy. The company does put emphasis on a positive culture, but the teams are in constant fear of lay off, or being let go due to unrealistic productivity expectations

      Cons

      Bonuses are cancelled, changes are too often, everything is always a priority. The productivity expectations are unrealistic. The other thing is favoritism and nepotism, you will never advance if you are not friendly with certain people. It is very evident that the focus is not on talent when promotions are available.

      See reviews by: Helpful|Rating|Date|All
      Related searches: ChenMed jobs | ChenMed salaries | ChenMed benefits | ChenMed interviews
      ChenMed reviewsChenMed Customer Service Representative reviewsChenMed review