"Patients Come First — Employees Come Last" - Care Promoter ChenMed Employee Review

3.0
Jun 5, 2025
Recommend
CEO approval
Business Outlook

Pros

The organization has a strong model of care focused on patients. They truly prioritize patient well-being and deliver high-quality service.

Cons

Unfortunately, that same level of care doesn’t extend to employees. There’s little to no opportunity for advancement, and promotions are often given to new hires rather than those who have proven themselves through hard work and dedication.

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ChenMed Response
1y
Thank you for your candid review. It's rewarding to know that our patient-focused care and commitment to high standards of service are clearly evident. Your feedback regarding career advancement for employees is important. We understand that in some specialized medical professions, the traditional path of upward promotion might be less common. However, we believe growth isn't solely about climbing a ladder. We are dedicated to providing opportunities for our employees to develop new skills, expand their expertise, and explore lateral moves or specialized roles that can enhance their career satisfaction and contribution. We are actively reviewing how we can best support our team members in their individual professional journeys, recognizing the diverse ways in which growth can occur in healthcare.

Explore other reviews about ChenMed

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

-ValueBased care driven. -Mission and Vision. -Growth opportunity. -Work-life balance.

Cons

Challenges to meet metrics dependent on market/location- but not impossible

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ChenMed Response
1mo
Thank you for the 5-star review and for helping us bring more good days to our patients. We appreciate your feedback regarding center metrics. Each community presents unique circumstances, and we appreciate your recognition that success is still achievable when we support each other.
3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is competitive, however the workload is very heavy. The company does put emphasis on a positive culture, but the teams are in constant fear of lay off, or being let go due to unrealistic productivity expectations

Cons

Bonuses are cancelled, changes are too often, everything is always a priority. The productivity expectations are unrealistic. The other thing is favoritism and nepotism, you will never advance if you are not friendly with certain people. It is very evident that the focus is not on talent when promotions are available.

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