Toxic Environment – Look Beyond the Facade - Business Manager Chewy Employee Review

1.0
Sep 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Employees can bring pets to work (with limitations), and there are discounts on company products.

Cons

If you value growth, recognition, and a healthy work culture, look elsewhere. The company projects an image of caring, but internally it is toxic—employees are undervalued, knowledge is hoarded, and favoritism dominates promotions and decision-making. The culture is becoming increasingly homogeneous, with hires and leadership heavily skewed toward former Amazon employees, pushing the company toward an “Amazon-wannabe” environment. High turnover among top talent is common, and leadership is often seen as performative rather than supportive. Employees across all business areas, especially Fulfillment Centers and Customer Service, are exploited, with little reflection of growth or support for their development. Compensation is not competitive, stock options require long tenure to be meaningful, and severance is limited. P Overall, the culture is toxic, and your contributions may not be appreciated. Approach with caution.

Explore other reviews about Chewy

5.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work and grow in

Cons

There aren’t any! I loved working here

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

I am an artist and I get to do an art-related job. The schedule is flexible when things pop up. I get health insurance and 401k and a lot of free food, and there is free gym access in the office building. The people I work with are all generally very cool, friendly, and/or fun to work with.

Cons

The pay rate is below the industry standard for production artists. I am not able to afford a place of my own. I live with my parents and I work another job to supplement my income. I am basically surviving and able to pay all my bills, but I would not be able to live a full life on my own with the pay rate as it is now. The work culture portrays itself as progressive and inclusive place but it is the typical corporate toxic environment.

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