Top-Tier Company Culture - CS Agent Chewy Employee Review

5.0
Sep 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Competitive Pay & Retirement Benefits: Chewy offers competitive wages and retirement benefits, including a 401(k) with a company match. Flexibility & Remote Positions: The company has a flexible work model that includes remote and hybrid options, and they offer "Paw-ternity" leave for new pet adoptions. Comprehensive Benefits: Chewy provides health, dental, and vision insurance, life insurance, and paid time off (some roles have unlimited PTO). Employee Discounts: Team members receive a 20% discount on Chewy.com merchandise. Pet-Friendly Culture: Chewy has a pet-friendly work environment and offers reimbursement for pet adoptions.

Cons

None that I can think of.

Explore other reviews about Chewy

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Four day work week, one paid break of three breaks

Cons

Long work days with heavy lifting

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

I am an artist and I get to do an art-related job. The schedule is flexible when things pop up. I get health insurance and 401k and a lot of free food, and there is free gym access in the office building. The people I work with are all generally very cool, friendly, and/or fun to work with.

Cons

The pay rate is below the industry standard for production artists. I am not able to afford a place of my own. I live with my parents and I work another job to supplement my income. I am basically surviving and able to pay all my bills, but I would not be able to live a full life on my own with the pay rate as it is now. The work culture portrays itself as progressive and inclusive place but it is the typical corporate toxic environment.

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