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      Chewy

      Engaged Employer

      Chewy reviews

      Not what I expected - Anonymous employee Chewy Employee Review

      1.0
      Aug 4, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some teams really put the customer first. Good coffee at HQ.

      Cons

      Tons of internal politics. Coworkers are outwardly friendly but will quickly backstab. Big lack of communication across functions and from leadership. No 401k match, tuition reimbursement, employee review cycle or bonuses. Poorly defined HR policies. Nepotism. Overall lack of respect for employees at all levels. Lack of career growth options (unless you are really good at sucking up). Lack of diversity, especially generational. Inexperienced leadership. Open office plan for employees and closed door offices for leaders.

      Explore other reviews about Chewy

      5.0
      Jul 15, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      raises everyone cares management is amazing

      Cons

      wish there was an easier process for submitting medical work notes.

      3.0
      Jun 26, 2026
      Wow team member
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am an artist and I get to do an art-related job. The schedule is flexible when things pop up. I get health insurance and 401k and a lot of free food, and there is free gym access in the office building. The people I work with are all generally very cool, friendly, and/or fun to work with.

      Cons

      The pay rate is below the industry standard for production artists. I am not able to afford a place of my own. I live with my parents and I work another job to supplement my income. I am basically surviving and able to pay all my bills, but I would not be able to live a full life on my own with the pay rate as it is now. The work culture portrays itself as progressive and inclusive place but it is the typical corporate toxic environment.

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