Very Disappointing - Anonymous employee Chewy Employee Review

2.0
Feb 25, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Very friendly, pleasant co-workers - Strong consumer experience - Bright future; dominance in market - Rich opportunities to build a strong company and culture

Cons

- Horrible onboarding process resulting in almost immediate disengagement of employees - Far too many former Amazon employees in the leadership team (both locally and network-wide), so this young company is now saddled with a "this is how it's always been done" attitude - No clear culture or brand identify internally - Significant gaps in basic professional skills (e.g. written communication, email management, time keeping, listening skills, follow-through, relationship-building) among leaders

Explore other reviews about Chewy

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, good flexibility and freedom in this role

Cons

expected to become an Area Manager which isn't great if you dont want to go into operations

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

I am an artist and I get to do an art-related job. The schedule is flexible when things pop up. I get health insurance and 401k and a lot of free food, and there is free gym access in the office building. The people I work with are all generally very cool, friendly, and/or fun to work with.

Cons

The pay rate is below the industry standard for production artists. I am not able to afford a place of my own. I live with my parents and I work another job to supplement my income. I am basically surviving and able to pay all my bills, but I would not be able to live a full life on my own with the pay rate as it is now. The work culture portrays itself as progressive and inclusive place but it is the typical corporate toxic environment.

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