Pros
Get to work with dogs in the office Smart people Get to work for a brand that has a very positive perception
Cons
- It's really a shame because Chewy has such a positive brand reputation but the culture inside the firm is very different than the outside perception. There is not a clear path where good ideas can go at Chewy. If you have a good idea for a product or improvement inside your division, you did not receive support to achieve that idea or feedback on why it wasn't a good fit for the team. - There is an intense focus on constant performance measurement (see comment in 'advice to management') and as a result, innovation, risk taking, and a long term view is not fostered or rewarded. I found this produced a fear-based environment. Everyone is scrambling to improve their weekly numbers with limited ability to do so. - I found the HR department to be very difficult to work with and unprofessional at times. In HR, there seems to be an environment that promotes inability or unwillingness to address or answer candidates or employees in a straight forward way. Also, Chewy's hiring policies and methods are far from best practice. Chewy never discloses to candidates during the interview process that the role or even department they are applying for may be different than the one they are placed in. This means candidates can and are informed last minute of their new role (after you've given your two week notice at your current employer) and then Chewy has a 1 year minimum internal transfer policy that they strictly enforce. Chewy should disclose that candidate roles/ departments are subject to change, create recourse for candidates who didn't like the role/department they were moved to, or eliminate the 1 year transfer policy. - I found senior management does not trust or rely on their people but defers to micromanaging or redoing their work, which is a shame given the company employs many smart people.