Pros
employees get a nominal discount on products. Customer service team is amazing, and the only reason the business is still in business.
Cons
1. No work life balance. At all. Period. You will be expected to work 50++ hours a week in the office, not take a lunch or break, go home and work more, and all weekend. I get it- in a true start up thats expected and normal. However, in a TRUE startup - employees are respected, provided meals, flexibility to work remotely from time to time, equity, and halfway decent benefits. Not at Chewy. 2. Terrible Management, zero HR Support. Who is hr? Who is the CEO? What are the policies, other than "leave any issues at the door we dont care about them". There is a closed door policy, and unless you are a hardcore political player (vs. A hard core hard WORKER-) you will be ignored, abruptly replaced and treated no better than dirt on someone's shoe. 3. Absolutely no corporate communication. The right hand has no clue what the left is doing, and attempts as well as suggestions to rectify the easily correctable situation are ignored, with disdain. There may very well be a great plan in place, but its kept secret. Obviously the worker bees aren't worthy of knowing what they are working for, or why. 4. Benefits...christmas and NYE most of us worked until at least 7pm. Requests for time off during the holidays to see family were both flat out denied and laughed at. Awful plans, incredibly expensive. If you are healthy, no family or commitments, and dont need to go to the doctor, i guess they are better than nothing. Maybe. 5. Instability. I watched people get fired, demoted, and their positions downgraded significantly, without cause or notice. There are 4-5 new faces.a week no one introduces, and 5-10 departures a week because the environment is so incredibly toxic. No one is safe here. 6. Company is ovee 850+ people now and still functioning like its 10-15 people. Major red flags in terms of compliance isssues. Everywhere.