Worse than Amazon, No accountability for bad managers - Associate Director Chewy Employee Review

1.0
Feb 24, 2023
Recommend
CEO approval
Business Outlook

Pros

If you're on the right team and have a manager and skip level that care about processes and people, it can be a stressful but manageable retail role similar to SVM roles at Amazon. They sponsor H1B and the salary is better than comparable roles at Amazon.

Cons

They have no culture of their own (copy/paste Amazon) and management does not have feedback mechanisms for bad processes and workload. In retail, most team members do not survive the ramp period. Those that do can be subject to management bullying and belittled. The condescending tone and public embarrassment that supply chain and merch directors/senior directors engage in is truly toxic and worse than Amazon. They have not invested in data standardization, so if you're not SQL fluent, you will struggle. (I am for the record, but it shouldn't be a requirement for MBA work, not everyone has that aptitude.) Forget it if you're not an ex-Amazonian, I saw 3 tenured retail buyers fail after 90 days. At every all-hands they addresses that there are issues with ramp but don't take steps to fix them. Why put yourself through the heartache and mental stress culture? The stakes are low, their growth is slowing, and stock price is way, way down from COVID highs. In-role promotion is at least a 3-year process, and there's a reason the average tenure on retail teams is less than 6 months.

Explore other reviews about Chewy

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

nice to work for chewy

Cons

3 days in the office are mandatory

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

I am an artist and I get to do an art-related job. The schedule is flexible when things pop up. I get health insurance and 401k and a lot of free food, and there is free gym access in the office building. The people I work with are all generally very cool, friendly, and/or fun to work with.

Cons

The pay rate is below the industry standard for production artists. I am not able to afford a place of my own. I live with my parents and I work another job to supplement my income. I am basically surviving and able to pay all my bills, but I would not be able to live a full life on my own with the pay rate as it is now. The work culture portrays itself as progressive and inclusive place but it is the typical corporate toxic environment.

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