Pros
Pay increases on a regular basis and working from home.
Cons
Chewy pretends to be an empathetic company but they are only empathetic to customers. I worked over a year from home in the pharmacy. During my time at chewy my mother in law was diagnosed with lung cancer and passed within six months, and my mother suffered a severe stroke. To say the year was hard is an understatement. Through it all I continued to have great numbers across my scorecard never any performance issues and show up to work on time.After having 2 days of internet issues, which I had documents from my Internet provider, they fired me. Less then a week from Christmas. When you work at chewy you are required to submit "wows" for the customers, like when they send flowers for a pet passing. I received nothing from chewy with the passing of my mother in law, not a card, no email, not I'm sorry not a word, but they pretend to be empathetic to all. Chewy does not see employees as actual humans but just as numbers. I was fired with no warning after HR decided an outage cause by an Internet upgrade does not count as an outage. I feel anytime the Internet is out for whatever the reason, the service is OUT there for an outage. HR only responds with copy and pasted responses and can not even form an email.