Pros
Benefits are pretty good, employee discount is great if you have pets, plenty of great, competent coworkers who want the best for Chewy and our customers.
Cons
RTO 3-days a week with 4-days likely by end of year and 5-days next fiscal year is not out of the question in my opinion. The whole RTO policy is non-sensical as most employees can do their entire jobs from home and have teams split across the country so in-person collaboration is rare for many. They'll claim backwards and forwards to be data-driven except the data shows that fully remote work increases productivity for many employees. Continued RTO is clearly a ploy to decrease head-count, both through employees quitting and being fired for attendance (yes they absolutely keep track and will not make exceptions without a doctor's note). Layoffs are likely before end of year in my opinion, as RTO hasn't caused enough to quit. Upper management, above lower directors, are out of touch and play favorites. Seems like most are now former Amazon management and it shows. Process is everything, fill out the paperwork correctly, jump through the hoops and you'll get promoted over those who are busy getting things done and cleaning up after you. Think you're doing great? Think you've added value, saved the company money? Improved customer experience? Well you forgot to document everything you did everyday for the last year and fill out the paperwork and so did your manager, so tough luck. Company culture has really taken a dive the last few years and it's been top down. Very middle heavy as well, not sure why we need so many directors but all the extra process and paperwork makes sense if you understand the so many levels of management that don't have enough to do to justify their positions, so they make up work for themselves and those below them. Contrary to popular belief Emperor Nero didn't fiddle while Rome burned, but the C-suite sure appears to be fine with letting Chewy burn so long as they get short-term gains and get their power-trip on.