Good Company but very Repetitive - Customer Care Chat Agent Chewy Employee Review

3.0
Aug 4, 2025
Recommend
CEO approval
Business Outlook

Pros

-Great company and weekly pay. Get to work from home. Get clocked in 5 minutes at your scheduled work time and 5 minutes before you get off, you can change your status.

Cons

This jobs can play a toll on your mental. You are expected to have your numbers up. Very repetitive. No bonuses or incentives. Etc.

Explore other reviews about Chewy

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

nice to work for chewy

Cons

3 days in the office are mandatory

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

I am an artist and I get to do an art-related job. The schedule is flexible when things pop up. I get health insurance and 401k and a lot of free food, and there is free gym access in the office building. The people I work with are all generally very cool, friendly, and/or fun to work with.

Cons

The pay rate is below the industry standard for production artists. I am not able to afford a place of my own. I live with my parents and I work another job to supplement my income. I am basically surviving and able to pay all my bills, but I would not be able to live a full life on my own with the pay rate as it is now. The work culture portrays itself as progressive and inclusive place but it is the typical corporate toxic environment.

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