Great place, staff are like family - Anonymous employee Chick-fil-A Restaurants Employee Review

5.0
Apr 24, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Flexible scheduling. - They don't hire a ton of people per location, so you can go full time easily. - Staff and management are like family. No drama at all. - Operator (owner) and management were the best I've ever had across retail, full service restaurants, and office jobs.

Cons

- Managers should be paid better, they are awesome! - The work load varies. You can be sitting twiddling your thumbs for an hour, then swamped the next. - No paid vacation time.

Explore other reviews about Chick-fil-A Restaurants

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Builds great work ethic, you are serving people all day

Cons

When it is so hot outside and you are taking orders.

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Usually meet some pretty friendly people Free food for breaks (at some locations), and our location sometimes offered even more rewards for hitting a specific goal for cars in drive-thru during peak hours. Made for some fun competition

Cons

Often running shift without enough employees. Especially after COVID, a lot of companies really learned how minimally they can staff and still make money. Call outs are constantly an issue, and it's hard to find coverage from others. Rules constantly changing, and inconsistently enforced.

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