It depends on the store - Service Manager Chipotle Employee Review

3.0
Apr 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Food is good. Steve Ellis was brilliant in his development of Chipotle. Everything works to minimize hard thinking.

Cons

The crew in my store tends to gang up on new employees, especially if they are not hispanic. My restaurateur/GM pretends she doesn't notice the things going on in her store because she doesn't want to change the way things are and if the atl knew of the sexual harassment, racism especially against those of African decent, and the short cuts she conveniently never noticed, it's all over. My GM lies every single time our atl visits and coaches the crew on what to say. They hire their friends and family like a mafia. Im a service manager and the pay seems good at 13 an hour but if u have bills or rent, that's just enough to roll out of bed and back to Chipotle.

Explore other reviews about Chipotle

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The money is worth it

Cons

The racism and favoritism isn’t needed.

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Discounts on food and staff are friendly

Cons

Management does not really care. Sits in office and rarely helps. This does depend on the manager which affects the staff. Imagine working at minimum effort is the acceptable norm and a upper manager comes in complaining that things are wrong and does not fit standard

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