Horrible management and unrewarding, but you will learn good work ethic. - Cashier and Crew Member Chipotle Employee Review

2.0
Dec 14, 2014
Recommend
CEO approval
Business Outlook

Pros

You will learn a lot, friendly coworkers, free meals, paid breaks. They are willing to work with school schedules. Potential to become manager in less than a year easily. You will always be working, there is no time spent sitting around being bored.

Cons

Pay is minimum. Night managers are not good and you will almost never get out on time. Managers regularly forget about breaks and you will end up taking 50 minutes of breaks in the last 2 hours of your shift - even if you remind them. Management also will not take responsibility for their actions, and instead blame problems on crew members. Crew members have been told they have to come in anyway when they call in sick or else risk being written up. They are horrible with time off requests and often they will tell you it's your problem and you need to find someone to cover for you even if you request a month in advance. Schedule changes at least once during the middle of the week and no one ever says anything about it, leading to angry phone calls from management when you don't show up for a day of work you were originally scheduled to have off.

Explore other reviews about Chipotle

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The money is worth it

Cons

The racism and favoritism isn’t needed.

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat easy to pick up short term work, and depending on the location co-workers can be cool. The free meals are also pretty good, and there is a significant employee discount usually.

Cons

Extremely inconsistent experience between stores. One store I worked at had a really chill manager, while other ones would have management that made the experience absolutely miserable. I had one store that "unofficially" hired me for 18 hours one week and then refused to pay me for those hours, so I guess make absolute sure that all of your hours are recorded in their system. Because portions aren't standardized very well, a significant amount of customers will be angry at you if you don't give enough food, or if you give too much food your manager will yell at you. The fact that the food is made in front of the customer leads to significantly more negative customer interactions. If you do work at a Chipotle, make absolute sure it is one that isn't very busy, as it can be the difference between a relatively chill job and a stressful nightmare.

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