Crew Member - Anonymous employee Chipotle Employee Review

3.0
Dec 18, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free Food while you work, you are able to move up and knowing that all career path starts at the lower level is inspiring. They also, the emphasis the company value and its history. You end up being very proud to work for this company.

Cons

Money isn't that great when you see what work you have to do. The training is while you're on the job. In my case, on day one I was put through the crazy rush hour during dinner time. Line wrapped around the store. I couldn't do anything right, it seems. They really should not put new people through that if they are so specific on how to serve customers. I don't know if this manager is still there, but he was a lunatic. He scream, yelled and sometimes threw things because he was dissatisfied at how we were serving the customers. I have been to several Chipotle stores and I quickly found out that not all Chipotle stores run the same. There were not a "right way" or the "Chipotle" way as I have been trained and taught. This inconsistency can be problematic.

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5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The money is worth it

Cons

The racism and favoritism isn’t needed.

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat easy to pick up short term work, and depending on the location co-workers can be cool. The free meals are also pretty good, and there is a significant employee discount usually.

Cons

Extremely inconsistent experience between stores. One store I worked at had a really chill manager, while other ones would have management that made the experience absolutely miserable. I had one store that "unofficially" hired me for 18 hours one week and then refused to pay me for those hours, so I guess make absolute sure that all of your hours are recorded in their system. Because portions aren't standardized very well, a significant amount of customers will be angry at you if you don't give enough food, or if you give too much food your manager will yell at you. The fact that the food is made in front of the customer leads to significantly more negative customer interactions. If you do work at a Chipotle, make absolute sure it is one that isn't very busy, as it can be the difference between a relatively chill job and a stressful nightmare.

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